Uses and Abuses of Personas

Catherine Howell, EDUCAUSE Connect, Mar 12, 2007
Commentary by Stephen Downes

Yes. Yes. "People don't visit a website or fire up a program in order to perform a role; they want to complete a task." Catherine Howell captures my uneasiness with Sakai - and Learning Design - square on the nail. "The use of personas ultimately reflects an approach to systems design that is outdated. Organisations are gradually becoming looser and less structured..."
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