This was such a nice way of putting it I used it in my presentation today. If you are looking at simple or complicated things, you do analysis - take it apart, look at how the parts work. But if you are dealing with something complex, analysis no longer works; in such a case, your method of study must be immersive, "the method of soaking yourself in understanding what the problem is that you are facing in addition to informing the other three parts of the framework."
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