Gloria Gery
Jay Cross,
Internet Time,
Aug 30, 2005
Jay Cross, in conversation with Tony O'Driscoll, recounts his experiences reading Gloria Gery in the 1990s on the subject of workplace learning. "We must reflect deeply on the way work presents itself to the user and build our systems on the metaphors that are connected to the work context itself. The context is the workflow, and the content is what the user needs to perform work within that context."
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