What is quality in e-learning and what do organisations need to do to get it happening? Identifies the major elements of quality we need to aim for and considers some of the practicalities of achieving it. The new student: What will be expected of us? What will the digital generation mean for the schools of the future? Do we need to consider the 'new literacy', adjust our understanding of values and learning, or change the way we deal with diversity? The future is not as far away as we like to think and organisations need to be planning now. MP3 Audio: Part 1 Part 2.Lecture, Sept 16, 2004.