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<a  href="http://www.mesharpe.com/mall/resultsa.asp?Title=The+CyberUnion+Handbook%3A+Transforming+Labor+Through+Computer+Technology">Nine Rules for Good Technology</a><br/>
Unrefereed Book Chapter. 
Jul 01, 2000.  
<em>The CyberUnion Handbook: Transforming Labor through Computer Technology, by Arthur B. Shostak, et al., M.E. Sharpe</em>,  [<a  href="http://www.mesharpe.com/mall/resultsa.asp?Title=The+CyberUnion+Handbook%3A+Transforming+Labor+Through+Computer+Technology">Link</a>] 
[<a  href="http://www.downes.ca/post/196">Full Text</a>]
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