Irish Journal of Technology Enhanced Learning Research through the Generations

Irish Journal of Technology Enhanced Learning
Research through the Generations:
Reflecting on the Past, Present and Future
Gráinne Conole, gconole@gmail.com
Draft paper submitted to the Irish Journal of Technology Enhanced Learning
Abstract
The paper provides a reflection on the past and present of research on the use of digital
technologies for learning, teaching and research, along with an extrapolation of the future of
the field. It considers which technologies have been transformative in the last thirty years or
so along with the nature of the transformation and the challenges. Research in the field is
grouped into three types: pedagogical, technical and organizational. The emergence and
nature of digital learning as a field is considered. Six facets of digital learning, and in
particular digital technologies, as a research field are described: the good and the bad of
digital technologies, the speed of change, the new forms of discourse and collaboration, the
importance of understanding users, the new practices that have emerged, and finally a
reflection on the wider impact.
1. Introduction
On the 1st November 2016 Dublin City University hosted ‘The next generation digital
learning research symposium.’ This paper fleshes out the keynote given as part of the
symposium. The title I was given ‘Research through the generations: reflecting on the past,
present and future, was an interesting and challenging focus. In particular looking back at the
emergence of a field is useful and can given an indication of where the field is going in the
near future.
2. Emergent technologies
A number of reports track emergent technologies. Perhaps the best know is the New Media
Consortium Horizon report series (NMC, 2016). The 2016 report for Higher Education
indicates which technologies are likely to have the most impact in one, three and five years
time, along with trends in the short, medium and long term.
In one years time bring your own device and learning analytics/adaptive learning are likely to
be most important. In three years time augmented and virtual reality and makerspaces are
listed. The concept of makerspaces needs unpacking. The question of how to renovate or
repurpose classrooms and labs to address the needs of the future is being answered through
the concept of makerspaces, which offers tools and learning experiences to help people carry
out their ideas. The driving force behind makerspaces is rooted in the maker movement, a
following comprised of artists, technology enthusiasts, engineers, builders, and people with a
passion for making things. And in five years time affective computing and robotics are likely
to have the most impact.

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In terms of trends, in the short-term there is likely to be a growing focus on measuring
learning and on increased use of blended learning designs. In the mid-term redesigning
learning spaces and a shift to deeper learning approaches will be the focus. In the long-term
advancing cultures of innovation and rethinking how institutions work will be important.
Solvable challenges are blending formal and informal learning, and improving digital
literacy. Difficult challenges include dealing with competing models of education and
personalized learning. Finally wicked challenges include balancing our connected and
unconnected lives, and keeping education relevant.
The Open University UK have an innovating pedagogy series of reports, which describe ten
ways in which digital technologies are going to effect education (Innovating Pedagogy,
2016). The report identifies the following as the best ways of facilitating learning to equip
learners for the future: cooperative learning, collaborative and social learning, feedback for
learning, active and constructive learning.
The first is learning through social media, which reflects the increasing importance of social
media in education. This is particular relevant for learning outside of the formal learning
context. Tools such as Twitter and facebook are being used to share ideas and engage in
conversations, enabling learners to access expert advice and receive feedback on ideas so that
these can be improved. However a downside of social media is separating useful information
from ‘white noise’ and having the digital literacy skills to assess whether information found
is relevant, correct and of good quality.
The second is productive failure, not a new concept, but one that has developed in the digital
age. This method of teaching gives learners complex problems to solve, by struggling and
sometimes failing to find a solution, learners gain a deeper understanding of the nature of the
problem. The focus is about embracing challenge and uncertainty; important skills learners
need to develop. We are educating learners who face an uncertain but constantly changing
future, and who will be doing jobs that do not even exist today. Therefore we need to shift the
focus from knowledge recall to develop of transferable skills and competences, such as
critical thinking, problem solving, and team work.
The third is teachback where learners learn from each other. One person (who may be a
teacher, an expert, or another student) explains their knowledge of a topic to a learner. Then
that learner attempts to explain, or teach back, what they have understood. This offers two
benefits. It helps learners to understand a topic or problem by reframing it in their own terms.
They also need to explain what they have learned in a way that is understandable.
Design thinking is listed as the forth innovation. Design thinking solves problems using the
methods and thinking processes used by designers. These include creative processes such as
experimenting, creating and prototyping models, soliciting feedback and redesigning. Again
these are all important transferable skills that are needed to equip learners for the future.
The fifth is learning from a crowd. Through social media learners are now part of a global
community of peers and experts, providing them with unprecedented access to information
and expertise. Crowdsourcing can be used to collect and curate learning and teaching
resources, and provide learners with opportunities to share and discuss their work.

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Learning through video games is listed as the sixth innovation. It has long being known that
games can make learning fun, interactive and stimulating (Gee, 2003). So it is interesting to
note that both productive failure and making learning fun are important and when designing
learning interactions it is important to give consideration to what is the appropriate balance to
these two seemingly counter-intuitive concepts.
The importance of learning analytics as a new branch of research the use of digital
technologies for education has emerged in recent years (Ferguson, 2013). The focus to date
has been on measuring and predicting the learning processes of learners by tracing their
behaviour and making inferences about their learning. Summative learning analytics enables
teachers to identify which learners might need support. The seventh innovation in the report
highlights formative analytics, where the focus is use of the analytics by the learner. The
analytics can help the learner reflect on what they have learned, and enable them to set and
measure progress against their learning goals, as well as identify what can be improved.
The report argues that ‘learners need to be educated not just for today but for the future. They
should acquire skills and dispositions that will enable them to cope with an uncertain life and
a complex work environment’. Hence the eight innovation is a focus on learning for the
future. Therefore the focus shifts from knowledge recall to helping learners develop
transferable skills such as critical thinking and problem solving and to help them to learn,
unlearn and relearn.
An interesting concept of ‘translanguaing’ is listed as the ninth innovation, which refers to
the ability to move flexibly and fluidly between languages. Many argue that learners develop
different cognitive skills when learning languages (Deák, 2014). However, it is interesting to
see how this concept develops as automatic language translation tools become increasingly
sophisticated (Henry, 2014).
The final innovation is the concept of blockchain learning. A blockchain stores digital events
securely on every user’s computer rather than in a central database. Blockchain learning
explores how this approach could be applied to education, shifting from central records of
student performance held by schools and universities to a more democratic model in which
achievements are recorded by a wider range of participants. Blockchain technology allows
any participant to add a new record such as an exam score to a single digital chain of events.
This chain is stored across many computers, yet cannot be altered or undone. This arguably
has the potential to transform education, enabling a learner to control their learning and
demonstration of achievement of learning outcomes, and helps learners become lifelong
learners.
3. Transformativetechnologies
Figure 1 shows an e-learning timeline of the technologies that have had the most impact on
education over the last thirty years or so, from the emergence of tools for creating rich
multimedia learning through to learning analytics to help teachers better support their
learners and to help learners better understand how they are learning and to help them
improve their learning strategies. Arguably these have had a transformative impact on
education, changing the way we learn and teach. The concept of transformation refers to
something that causes a marked change in something or someone. And it is interesting to

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reflect on the fact that transformation is an inherent characteristic of learning. Laurillard
(1993) argues that
Knowledge is information already transformed: selected, analyzed, interpreted,
integrated, articulated, tested evaluated (1993: 123).
The notion of transformative technologies can be traced back to McLuhan’s seminar work
‘Understanding media’ (McLuhan, 1964). He argued that we cannot learn anything of
importance about a media by looking at its content, and that instead it is important to explore
how the technological characteristics of the medium shape our lives. He argues that:
The medium is the message. This is merely to say that the personal and social
consequences of any medium-- that is, of any extension of ourselves -- result from the
new scale that is introduced into our affairs by each extension of ourselves, or by any
new technology.
The concept of transformative technologies can be related to the concept of distruptive
innovation developed by Christensen (1997). Although controversial it is a useful concept as
it also emphasizes transformation, as well as the idea of disruption and in particular
disruption of the established. In educational terms, disruptive technologies challenge the
established in terms of: practices (thinking about how technologies have enabled more open
practices through social media, and how this has changed the way learners access information
and communicate with others), business models (in a world where content and expertise is
available for free through OER and MOOCs, what are the implications for traditional
institutions?), and pedagogies (what new pedagogies are arising as a result of technologies
and what new pedagogies are needed to prepare learners for the future)?

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Figure 1: An e-learning timeline of transformative technologies
Table 1 lists five examples of disruptive technologies and what they have replaced. These
result in new practices. For example the emergence of word processes meant that text did not
have to been written in perfect form, text could be ‘cut and pasted’ and moved around,
resulting in a different way of writing and cognitive development. Owston et al. (1992)
explore the effect of word processing on students’ writing quality and revision strategies.
Wikipedia has replaced paper-based encyclopedias, providing an ongoing body of knowledge
created by thousands of participants. Wikis more generally are great tools for collaborative
learning and co-construction of knowledge. Tools like Google drive are increasingly replaced
standalone office software and again are great tools for collaboration. Mobile phones have
practically replaced landlines, and mean that learning anywhere, anytime is now a reality.
Finally, if not replacing exactly, OER and MOOCs are complementing existing resources and
courses.
Disruptive innovation Replacing
Word processers Typewriters
Wikipedia Encyclopedias
Google drive Office software
Mobile phones Landlines
OER/MOOCs Resources and courses
Table 1: Examples of disruptive technologies
3. Five transformativetechnologies

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The talk focused on five relatively recent transformative technologies: the web/WI-FI,
Learning Management Systems (LMSs), mobile devices, Open Educational Resources (OER)
and Massive Open Online Courses (MOOCs), and social media, and consider what were the
characteristics that made them transformative, along with the challenges to their use. The
transformative characteristics of these technologies include: access to rich interactive
resources, immediacy, many ways to communicate and collaborate, enabling more open
practices, and portability across devices and locations.
3.1 The web/WI-FI
The web has transformed every aspect of our lives; from looking up information,
to booking services online, to learning through online resources and courses, to
communicating with family and peers globally. It is amazing to think that the web
is less than 25 years old. The web and in particular social media has empowered
individuals, enabling them to have access to information that they would not have
been able to access in the past. The participatory nature of social media means that
users are no longer passive recipients but active producers of information. Some of
the advantages of the web include: it enables access to mainly free information,
there is now a relatively low cost of connection, it facilitates rapid interactive
communication, it enables the exchange of high volumes of data, it is accessible
anywhere, and it has become a global media.1 Practically all organisations have
some level of web-presence and searching the web is usually the first way in which
people find out about an organization, for example a student making decisions
about which courses to take and which institution to go to, or an applicant looking
at a company’s website.
Given the importance of the web, access is crucial and we now expect near
ubiquitous access. Public services and private organisations alike have recognized
the importance of good WI-FI. For example most hotels provide free access to WI-
FI, WI-FI is increasingly available on trains and even planes, and most homes have
their own WI-FI network. The advantages of WI-FI include: convenience -
enabling users to access content and communicate from a variety of sources via
different mobile and laptop devices, mobility – users can not just get online from
their workplace or home, but in hotels and coffee shops, productivity – enabling
users to carry on doing work-related activities from a variety of locations, cost –
wireless networking hardware is not expensive and hence is accessible to most.2
3.2 Learning Management Systems
The year 1993 marked a watershed in terms of the emergence of Learning Management
Systems (LMSs), which provided holistic learning environments that mirrored teacher
practice in terms of how they support learning. LMSs consist of a set of tools to enable
1 Adapted from https://lorenapomposodraft.wordpress.com/2008/10/16/advantages -and-disadvantages-of-the-
world-wide-web/
2 Adapted from https://ipoint-tech.com/wireless-networking-wi-fi-advantages-and-disadvantages-to-wireless-
networking/

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teachers and learners to: upload content, communicate and collaborate, and to provide a
mechanism for uploading and providing feedback on assignments. In addition, LMSs now
have a rich set of learning analytics tools to provide teacher and learners with feedback on
learner interactions in the system and progression. LMSs were important because they
enabled teachers to create holistic learning environments for their learners, but also they
marked a turning point in terms of institutions seeing technologies shift from peripheral
innovations to part of the core technical infrastructure provided to students.
3.3 Mobile devices
Increasingly access to content and communicating with peers and family is done
via mobile devices (smart phones, tablets and laptops), to such an extent that many
predict the death of desktop computers in the near future.3 Mobile devices are
relatively cheap now, generally have good screen interfaces, enable alternatives to
keyboard input such as touch and voice input (particularly useful for those with
accessibility problems and low-literate users). The advantages of mobile devices
include: being able to access information and to communicate anywhere and
anytime. Furthermore, there are now many sites and Apps for entertainment - from
simple Apps enabling a user to play card games, to Apps enabling you to play
games with others online, to Apps given you access to audio and video (for
example Netflicks). Other benefits include online banking and shopping, safety in
terms of individuals being able to call for help in an emergency and taking
photographs to record special events.4
3.3 OER and MOOCs
UNESCO argues that education is a fundamental human right and essential for the
development of society and eradication of poverty and low literacy skills.5 As such
organisations like UNESCO and the Hewlitt foundation have been active
promoters of the development and use of OER. The announcement of MIT that it
was making a significant amount of its course content available online was quickly
followed by the development of the OpenLearn respository in the Open University
UK. There are now literally thousands of high-quality OER repositories
worldwide.
More recently the concept of MOOCs have emerged. Initiated through the
Connectivism and Connective Knowledge (CCK08) MOOC in 2008, which aimed
to harness the networking affordances of social media to facilitate connectivist
learning (Siemens, 2005). Later organisational like EdX, Udacity and Coursera
developed more didactic MOOCs, called xMOOCs, which were more individually
focussed and consisted of interaction with resources and videos and feedback via
e-assessment. OER and MOOCs are challenging traditional educational business
3 https://www.russharvey.bc.ca/resources/isthedesktopdead.html
4 http://www.ibuzzle.com/articles/advantages-of-mobile-devices.html
5 See for example

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models and resulting in the emergence of new ways of recognition of non-formal
and informal learning (Withhaus et al., 2016).
3.4 Social media
O’Reilly (2005) used the term ‘Web 2.0’ to emphasis the more participatory nature
of the new digital technologies that were beginning to emerge at that time. Since
then the breadth and variety of Web 2.0 tools has expanding rapidly (Conole and
Alevizou, 2010). Conole (2013) lists the characteristics of social media as: the
ability to peer critique and openly comment on others peoples’ work, tools to
enable user-generated content, mechanisms and tools for collective aggregation,
being part of a global, distributed community, creation of tailored digital personas
and individualised digital identities. De Frietas and Conole (2010) also argue that
there has been a shift in the use of tools, which emphasises the more participatory
and communicative capabilities of new technologies. These enable content and
information to be distributed in a variety of different ways and hence the nature of
content, both in terms of production and distribution, has shifted with greater
control for the individual as producer and user.
4. The characteristics of transformativetechnologies
4.1 Access to rich interactive resources
A key feature of the web is that it provides access to an abundance of information; arguably
anything you need to know is available on the web. This has resulted in a shift from a
situation where knowledge is expensive and privileged to an ‘ecology of abundance’ (Weller,
2011a). This had profound implications, particularly in the developing world in terms of
giving people access to an unprecedented amount of information. Carr (2008) argues that:
As the Internet becomes our universal medium, it is reshaping what might be called
the economics of culture. Because most common cultural goods consist of words,
images, or sounds, which all can be expressed in digital form, they are becoming as
cheap to reproduce and distribute as any other information product. Many of them are
also becoming easier to create, thanks to the software and storage services provided
through the Net and inexpensive production tools like camcorders, microphones,
digital cameras, and scanners…. The shift from scarcity to abundance in media means
that, when it comes to deciding what to read, watch, and listen to, we have far more
choices than our parents or grandparents did.
Weller (2011a) argues:
The economic model which has underpinned many content based industries has been
based on an assumption of scarcity. With a digital, open, networked approach we are
witnessing a shift to abundance of content, and subsequently new economic models
are being developed which have this as an assumption
4.2 Immediacy

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Coupled with the fact that digital technologies enable learners to have access to rich
interactive resources is the immediacy of technologies; i.e. access to knowledge is immediate.
The answer to virtually anything is only a Google click away. Taspcott (19940 describes the
‘age of network intelligence’ as all encompassing and revolutionizing arising from today’s
digital technologies and their associated affordances. He argues that this new age is forcing
us to rethink the traditional definitions of economy wealth creation, business organisations
and other institutional structures. He says this offers immense possibilities but also dangers.
Mobile devices, good connectivity and SMS mean we can access information immediately
and keep constantly in touch. A downside of this is that we are awash with information,
arguably drowning in a sea of information and particular digital literacy skills are needed to
find valuable resources amongst the ‘white noise’ created through a plethora of
communication tools.
4.3 Communication and collaboration
Digital technologies offer a rich variety of ways in which learners can communicate with
peers and tutors, and enables them to be part of a global community. The horizontal
affordance of social media had resulting in a breaking down of hierarchies so that learners
feel more empowered to connect with experts. Dialogic learning and collaboration are well
known as important ways in which we learn. Communicate with peers and tutors enables
learners to articular their understanding and offers opportunities for co-construction of
knowledge and allow teachers to provide feedback to develop understanding. Bandura
developed a social learning theory (Bandura, 1977). He argued that people learn from each
other via observation, imitation and modeling. The dialogic relationship between learners and
teachers is nicely illustrated in Laurilllard’s Conversational Framework. It is derived from
Pask’s conversation theory (Pask 1975), which centres on the idea that learning occurs
through conversation and the notion of ‘teachback’ where one person teaches another what
they have learned. This is related to, but distinct from, the concept of vicarious learning,
which Cox et al. (1998) define as:
The potential benefits to learners of being able to observe or ‘listen in’ on experts or
their peers as they discuss a new topic.
Laurillard describes the stages involved in the dialogic interaction between a teacher and
student, demonstrating the way in which concepts are internalized and adapted by each in the
process (Figure 2).

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Figure 2: Laurillard's Conversational Framework
Collaborative learning is where two or more people work towards a shared goal and learner
together. The benefits are that they can learn from each other, utlising each other’s skills and
resources, and reflecting on each other’s understanding. At the simplest level collaborative
learning can be defined as learners working together to achieve a joint learning goal or
outcome. Jones et al. (2007) make a distinction between the terms collaboration and co-
operation. They reference Topping, who defined cooperation by studying its roots.
CO- means together in company, jointly, in common, equally, mutually, reciprocally, while -
OPERATE means to work, act, influence, effect,accomplish, cause or carry out. (Topping
1992:151)
Dillenbourg (1999) distinguishes between cooperation and collaboration in the following
way.
In cooperation, partners split the work, solve sub-tasks individually and then assemble
the partial results into the final output. In collaboration, partners do the work
‘together.’ (p. 8)
Collaboration is a process by which individuals negotiate and share meanings relevant
to the problem-solving task at hand…. Collaboration is a coordinated, synchronous
activity that is the result of a continued attempt to construct and maintain a shared
conception of a problem.
4.4 Open practices

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One of the ways in which digital technologies, and particularly social media, have
transformed learning, teaching and research is by enabling more open practices.
Open practices refers both to the grow of free resources (Open Educational
Resources) and courses (Massive Open Online Courses), but also to the ways in
which through digital technologies our practices and discourses can be more
visible.
Teacher and research presence is more visible through social media, from asking
questions, developing ideas and sharing resources using tools like Twitter,
faceback and LinkedIn. Blogging can be particularly beneficial for scholarly
discourse (Weller, 2011b) and reflection and the extent of reach through social
media is exponentially greater than through traditional forms of dissemination.
In summary, there are three facets to openness. Firstly, because increasingly
academic outputs are digitised they can be made available to a far greater audience
than ever before. Secondly, networking – academics are now part of a global,
distributed community of peers.Thirdly, open – in addition to the technical aspects
of the concept of openness (such as open source software, open standards, open
access and Open Educational Resources), new technologies are enabling more
open practices. We are beginning, for example, to see a shift from publication in
closed journals or books to more open practices of sharing research outputs via
blogs and other open platforms.
4.5 Portability across devices and locations
Two factors are important in terms of portability, the increased prevalence of
mobile devices and the emergence of cloud computing. Particularly through cloud
computing resources can be made available across a range of devices. For
example, purchasing an electronic English-Spanish dictionary through iTunes
means the resources can be made available on an iPhone, iPad and Mac. Using
tools such as Google drive means that documents can be available across different
devices and locations and can be accessed by a group of people, facilitating
collaborative writing. Another advantage of cloud computing is that it means data
can be backed up automatically to the cloud. The exploring digital literacies in
Higher Education project looked at students’ engagement with and orientation
towards digital technologies.6 The portability of students’ personal digital devices
(mobile phones, tablets) supports their spatial mobility and they frequently use
these devices to read, make notes and find information. Pressed for time, students
also use these mobile devices as opportunities to learn in ‘downtimes’, for example
when travelling, sitting in the park, or relaxing in the bath. This portability,
however, generates other issues: readability (screen size), access (connectivity,
ability to download and store), health (tired eyes), etc.
6 http://libguides.ioe.ac.uk/c.php?g=482375&p=3298534

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5. Challenges
Despite the evident opportunities digital technologies offer learning, teaching and
research there are challenges.
5.1 The web and WI-FI
In terms of the web and WI-FI precisely because access is particularly ubiquitous,
not having access is a major challenge. We expect to be able to be online all the
time and not being online can have a severe impact on our productivity.
Furthermore there is an expectation from others that we will be online 24/7. This is
particularly an issue with students, so it is important to set ground rules in terms of
what they can expect as a reasonable turn around to a query they have and that they
cannot expect to get a get an immediate reply to an email sent at 5 pm on a Sunday.
5.1 Learning Management Systems
Learning Management Systems (LMSs) have been criticised for being too
institutionally focussed, with tools (such as blog and wiki tools) often being sub-
standard to those that are freely available on the web. A second criticism is that
often the discussion and content generated in an LMS is not available post-course,
or indeed from one year to the next on a course. This means that a student cannot
go back and review content from a previous year. Furthermore if the evidence for
achievement of learning is collated in an e-portfolio, which is then switch off after
the course finishes the student cannot present this to potential employees, negating
the concept of the development of lifelong learners. As a consequence the concept
of Personal Learning Environments (PLEs) has emerged (Atwell, 2007). PLEs
harness the affordances of social and participatory media (Conole, 2013)7 and
enable learners to: set their own learning goals, manage their learning, both content
and process and communicate with others in the process of learning. Learners can
mix the tools available in their institutional LMS with freely available social media
to create their own personalised learning environment. Those who are in favour of
PLEs argue that they put the learner at the centre of the learning process,
empowering them to take control of their learning.
5.3 Mobile devices
Given the importance of mobile devices discussed earlier on, a key issue is battery
life. Smart phones have increasing functionality, but this comes at a price in terms
of the amount of memory needed and the impact on battery life. The iPhone 5 is
particularly notorious, needing to be recharged often up to three times a day. As a
counteraction to this Nokia has announced the return of the classic Nokia 3310,
instantly recognizable, however it is sleaker and lighter than the original and will
7 Such as adopting open practices, peer critiquing, distributed cognition, networking and collective intelligence

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be available in a variety of colours.8 It has a range of basic functions for web
surfing and taking pictures, but the key selling point is the battery life. Mobile
devices are also fragile, it is very easy to crack the screen of mobile phones and
iPads and replacement costs are not cheap, costing between 100 and 150 Euros.
Finally, there may be issues with web pages not being rendered correctly, but this
is increasingly less of a problem as sites are usually designed to be mobile friendly.
5.4 OER/MOOCs
Precisely because there is such a rich variety of resources available online finding relevant
resources (OER and MOOCs) for a particular learning need can be problematic. In addition,
once found evaluating the relevance and quality of the resource requires specialized digital
literacy skills. MOOCs have been crticised for having very high drop out rates, some of the
reasons cited for this are: the lack of support, participants (particularly in cMOOCs) are
confused by the abundance of materials and the variety of ways of communicating, and the
lack of a guided learning pathway. Finally, there is a lack of clarity in terms of how to
recognized learning through OER and MOOCs, although new models are emerging, such as
accreditation of OER provided by the OERu,9 and certificates of participation provided by
FutureLearn.10
5.5. Social media
Interaction through social media can exponentially increase the amount of access
to information an individual has and degree of communication. Those active in
social media sites like Twitter and facebook may often be connected to literally
thousands of others worldwide. Amplification mechanisms such as retweeting and
liking further extend the reach. Such high levels of interactivity can lead to
significant confusion and cognitive overload and users often lack the necessary
digital literacy skills to separate relevant information from the white noise.
Groupthink is a psychological phenomenon that occurs within a group of people in
which the desire for harmony or conformity in the group results in an irrational or
dysfunctional decision-making outcome.11 Group members try to minimize
conflict and reach a consensus decision without critical evaluation of alternative
viewpoints by actively suppressing dissenting viewpoints, and by isolating
themselves from outside influences. Nicols (2009) extends this idea to the digital
context and argues that because of an amplification of certain information, there is
a danger of a hegemonic approach, with valuable perspectives being lost.
6. Researching digital learning
8 http://www.theverge.com/2017/2/26/14742150/nokia-3310-mwc-2017
9 https://oeru.org/
10 https://www.futurelearn.com/proof-of-learning/statement-of-participation
11 https://en.wikipedia.org/wiki/Groupthink

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Having provided a backdrop in terms of key emergent transformative technologies,
their characteristics and challenges this section will provide an overview of digital
learning research.
Figure 3 illustrates the key components of researching digital learning.
Figure 3: The key components of researching digital learning
At the heart of the figure are the key players, namely learners and teachers. It shows how they
interact with resources, OER and MOOCs and engage with technologies and their associated
affordances (Gibson, 1979; Conole and Dyke, 2004). The right hand side shows examples of
the types of interventions that are possible, such as implementing different pedagogical
approaches through the use of technologies, putting in place strategies for supporting digital
learning or introducing new approaches to designing learning interventions. On the left hand
side the evaluations of these interventions are show, including the methodologies used to
collect and analyse data and the theoretical perspectives used to interpret them.
Figure 4 unpacks this a little more showing that digital learning research consists of three
types: research around the pedagogies of digital learning, research on underpinning
technologies, and research at an organizational level.

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Figure 4: Facets of digital learning research
The emergence of a new research field can be classified as follows:
1. Pre-subject areas – no perceived interest
2. Beginnings – questions arising
3. Emergence – more researchers moving into the field
4. Diversification – different schools of thought, theoretical perspectives and
methodologies emerge
5. Established – there is a defined community and alignment with other research fields.
In terms of this digital learning research is arguably between stages 4 and 5 for a number of
reasons. Firstly, there have been an influx of researchers into the area over the last ten years
or so. Secondly, there are now many established masters and PhD programmes on digital
learning. Thirdly, there is a growth of dedicated research centres; such as the National
Institute of Digital Learning at Dublin City University. Fourthly, there are numerous
specialized journals and conferences on digital learning. Examples in Ireland include the
newly established Irish Journal of Technology Enhanced Learning and the established
EdTech conference now in its 18th year. Finally there is now a vibrant community of
researchers using social media to discuss research ideas and to share resources.
Conole et al. (2010) carried out a research project looking at the nature of interdisciplinarity
in digital learning research. They found that there were a variety of feeder disciplines,
including: educational research, cognitive psychology, instructional design, computer
science, business and management, philosophy, semiotics, and critical discourse analysis.
The benefits of this were perceived to be the ability to draw on a wealth of methods and

16
approaches and to look at research questions from different perspectives. The drawbacks
were seen as the fact that there was no shared language or understanding, a lack of rigour,
and little theoretical underpinning. It is also evident that the choice of research methodologies
and methods will have an impact on the research outcomes. A criticism is that they tend to be
based on previous experience and favoured methods, rather than experimenting with new
approaches.
7. Characteristics of digital learning research
This section considers the characteristics of digital learning research. Conole and Oliver
(2007) list six facets of e-learning research, which are also relevant for digital learning
research. These are: the dynamically changing nature of the field, the inherent poltical nature
of the field, the interdisciplinarity of the researchers, issues around inclusion and exclusion,
the highly interactive nature of the area, and finally distilling out critical discourse from hype.
Six themes of digital learning research are discussed: the good and the bad of digital
technologies, the speed of change, new forms of discourses and collaborations, the
importance of adopting a user focus, the changing nature of practice and finally the
importance of and wider impact of digital learning research.
7.1. The good and the bad of digital technologies
Any critique of digital technologies shows that in addition to the perceived
advantages there are also disadvantages. Five examples that illustrate this are:
1. The tension between institutional versus open systems
2. The affordances of technologies and how fit they are for purpose
3. The issue of copyright and ownership
4. How to simplify the complex
5. The balance between content and activities.
7.2 Speed of change
Technologies are constantly changing and as users appropriate technologies into
their everyday practices how they use the technologies change. We are constantly
seeing a new wave of tools and resources being developed, including the use of
generic tools and resources, as well as those that have been specifically developed
for an educational context. As mentioned earlier we are seeing an ‘ecology of
abundance’ which means a description based on economic models is no longer
appropriate; an ecological perspective better describes the dynamic and changing
nature of the interface of users and technologies. Particularly useful in this respect
is the concept of rhizomatic learning. Cormier (2008) describes how a rhizomatic
plant has no centre and no defined boundary; rather, it is made up of a number of
semi-independent nodes, each of which is capable of growing and spreading on its
own, bounded only by the limits of its habitat. He goes on to state that in a
rhizomatic view of learning, knowledge can only be negotiated, and the contextual,
collaborative learning experience shared by constructivist and connectivist

17
pedagogies is a social as well as a personal knowledge-creation process with
mutable goals and constantly negotiated premises. Given the constant nature and
speed of change, it is impossible to predict the unpredictable (Naughton, 2012).
Related to this is Castell’s notion of ‘informed bewilderment.
The 21st century will not be a dark age. Neither will it deliver to most
people the bounties promised by the most extraordinary technological
revolution in history. Rather, it may well be characterised by informed
bewilderment.
Finally we are seeing a blurring of boundaries: of real and virtual, of teacher and
learner, of formal and informal.
7.3 New discourses and collaborations
Digital technologies offer a plethora of ways in which learners can communicate
and collaborate and we are seeing new rich and distributed learning communities.
The way in which we interact with digital technologies can be a form of distributed
cognition, i.e. that knowledge is not confined to an individual but is distributed
across objects, individuals, artefacts, and tools in the environment (Salomon, 1993)
and the related concept of Person Plus (Perkins, 1993). As was discussed
interaction and communication through social media can be confusing and
individuals need to develop the necessary digital literacy skills to make sense of all
this information, through the use of filtering mechanisms and curation, and through
tailoring and contextualisation - what is relevant to one person will not necessarily
be relevant to another. Finally new forms of digital literacies and metaphors of
understanding are needed to make sense of this complex new world.
7.4 The importance of understanding users
Never before has it being more important to understand users, how they interact
with technologies and their expectations and perspectives of technologies. This is
in part because of the individualized nature of interaction with technologies; the
potential for adaptivity and personalization. To address this ethnographic
approaches are particularly useful, as is Design-Based Research and the notion of
the perpetual beta (Jarche, n.d.). This is important as we are developing for the
unknowable.
7.5 Changing practice
We are seeing changes in practices as a result of interaction with digital
technologies. More open and reflective practices through social media mean
researchers can be much more reflective practitioners. Bonk et al. (2015) provide a
summary of MOOCs and open education. Key themes from across the chapters are
that it is clear that digital technologies enable more open practices, and we are

18
seeing the increasing importance of OER and MOOCs. We are seeing roles
changing. The Internet has not resulted in the death of teachers, their role is more
important than ever, but there is a shift from knowledge transmission to digital
curation, designing effective learning interventions using technologies, and
facilitating learning. We are also seeing new organisations structures and
processes, and new business models are emerging.
8. Conclusion
This paper has provided an overview of the field of digital learning, highlighting some of the
benefits of using technologies to support learning, along with some of the challenges. To
summarise Figure 5 visualises the relationship between digital learning research and practice,
resources, learning, technologies, strategy, policy, theory and development.
Figure 5: The centrality of digital learning research
To conclude it is worth stating that research in digital learning is essential, technologies are
fundamental tools for learning and cannot be ignored. In terms of the wider impact and
extrapolation of what is known now from the research, there are five aspects: the emergence
of new models for education, a blurring of boundaries (spaces, roles, etc.), the value of ways
to support compelling experiences and facilitate productive failure, and understanding that
we operate in an uncertain world with a future we cannot imagine. We are seeing an
unbundling of education, where learners in the futures may not choose to do formal three-
year degrees but may opt to pay for: quality content, guided learning pathways, support or

19
accreditation. Finally, technologies are here to stay and their impact on learners, on teachers
and on institutions is likely to continue to have a significant and increasing impact.
Figure 6 argues that digital learning can be best enabled through effective approaches to
designing for learning and through effective use of learning analytics.
Figure 6: Enabling digital learning
To conclude the take home messages are that this is an exciting and important time for digital
learning research, there are multiple theoretical research perspectives and methodologies,
which have enormous potential but must be appropriately used. The papers has described
some of the challenges, such as the balance of ‘noise’/relevance, finding quality resources,
fragmented identities, new digital literacies, the need for professional development and the
impact on assessment practices.
Finally two key questions to reflect on: what are the key research questions we need to
address moving forward, and how do we ensure the rich research findings from the field of
digital learning research have an impact on policy and practice?

20
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