I wish people would stop using the phrase "human capital" as the author does at the start of this article. It implies - as did its predecessor "human resources" - that people can be owned by corporations. I feel the same way when I'm told that "our people are our greatest asset." But I am not anyone's asset! I am an independent agent in a democratic society who has agreed to exchange some of my services in exchange for a compensation package including money, benefits and - yes - learning. And while this article talks a lot about managing learning, building the corporate case and ROI, the fact is that corporate e-learning will never realize its potential if it must be justified by the bean counters. Because real learning is an asset acquired by - and owned by - the learner. If a company wants some of that back - in the form of increased performance or contributions to a knowledge base - it should be prepared to respect and repay this right of ownership. But I think that, instead, they see it as a way of obtaining knowledge on the cheap.
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