I thin k it is generally accepted that you can't simply launch people into an online literacy and basic skills (LBS) program. This is one of those cases where people need in-person and often individual support to give them the tools they need to be successful online. At the same time, as a result of the pandemic experience, educators are seeing the benefit of online support for LBS students, which creates a need to strengthen and integrate online LBS support. That's the gist of this report (24 page PDF) prepared by Purpose Co (probably by Meg Saxby?) for Contact North and Alpha Plus. The report makes four major recommendations: provide access to technology devices, digital skills and tech support; provide an LMS and range of OERs; provide accessible provincial professional development; and develop system-wide coordination.