VoIP in the Enterprise

Various authors, EWeek, Jun 11, 2004
Commentary by Stephen Downes

I have always hated telephones, and I discovered when I installed Skype onto my computer that I hate them as much online as in the traditional form. But most people like telephones, and they are looking for the ease and savings that may be obtained by transferring voice communications to the internet. This raises new issues - we have new IP telephones in our office, but unlike traditional phones, you have to take a course to learn how to use them. So now I hate telephones even more. Anyhow, all this is to introduce this round-up of articles at eWeek which will be like manna from heaven for those of you who need to know a lot about VoIP in a hurry,
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