The latest in a series of interviews by Robin Good (links to the rest are at the bottom of the article). As usual, the key hurdle in this technology, as with most, is not technological but rather human factors. "I worked for US companies in multinational environments. Even face-to-face meetings were sometimes difficult. Conference calls were obviously even more difficult. Web conferencing is better, because you can see the body language of the people you are talking to."
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