Stephen Downes

Diversity is an asset in pretty much any working or learning situation, but diversity can be a challenge, especially with participants who are not accustomed to diversity. This can result in bias and stereotyping among members, causing them to misrepresent or filter what other group members are saying or doing. "Even a small bias can result in a large difference in the representation of minorities at the top levels of a company." To address these issues, some effective practices include: making data available, creating a critical mass, embracing of differences, and sponsorship of women and minorities. "An organization that says 'we value diversity' is more trusted than one that says 'we are color blind.'" Good article, very detailed, worth the read.