Six steps to make sharing part of how you work
Fantastic short set of slides on how to make sharing part of how you work, with in particular some excellent advice on step two: "When talking to people, listen for opportunities to take advantage of your reference information. Now that you've got an virtual filing cabinet of useful information, keep an ear open for ways you can use that information to help people more efficiently." And even more, I would say that, when you help people, look for ways to help other people at the same time. Many of my articles were written in response to a question from a single person, but shared with many more.
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