A Gripe Session at Blackboard

Ben Eisen, Inside Higher Ed, Jul 16, 2009
Commentary by Stephen Downes

You know you have issues when you run out of time in your user complaints session. "College officials expressed frustration with many of the system's fundamental characteristics... Participants' concerns were often greeted with nods of agreement and outright applause from their peers as they spoke of their frustrations with the system." No mention of the session in the conference update from Blackboard Blog.
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