The New Nature of the Firm
I agree with this: "For enterprise 2.0 to work, it needs to embrace democracy in the workplace, something that rarely exists in industrial, command and control, organisations - which account for almost all of our businesses. Businesses run as monarchies or oligarchies but very few operate as democracies. We are so accustomed to this structure that most business people would say that it is impossible to run a business as a democracy. We know they are wrong and that there are democratic business models that work today."
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