I have to give John Hagel and John Seely Brown (JSB) credit: they know how to take an idea, package it, and run with it. The idea this time is the transformation from 'push' technologies to 'pull' technologies. It's a topic I've dealt with before, but never in any depth. But at root, I think Hegel is right in this one. p.s. while searching for this I found one of my predictions that has been (thus far) quite a miss: my 2002 prediction that the browser is dead. Just goes to show: it's easy to predict the future, harder to be right.