Two groups separated by a shared goal: how academic managers and lecturers have embraced the introduction of digital technologies in UK Higher Education

  • Xue Zhou School of Strategy and Leadership, Coventry University, Coventry, United Kingdom
  • Melania Milecka-Forrest Aston Business School, Aston University, Birmingham, United Kingdom
Keywords: communities of practice, academic managers, digital technology strategy, academic staff management collaboration, motivations

Abstract

Digital technologies have been widely used in higher education (HE) for years, and the benefits have been recognised by both students and academics. Although many universities have developed their own digital technology strategies, many do not share either their vision or implementation strategies with staff.

This research explores differences and similarities in the perception of digital technology by lecturers and academic managers. The purpose of this paper is to compare and contrast motivations, barriers and support systems required for the use and adoption of digital strategies. Interviews were conducted with a group of 20 lecturers and academic managers in the HE sector. The results reveal that both groups shared a common view that the introduction of digital technology can have a clear set of benefits to students; however, their motivations for introducing new approaches differed significantly. Whilst it is important not to generalise too much given the lack of homogeneity in the two groups and also the crossover between managers and lecturers, managers tended to take a performance goal-based approach to its introduction whilst lecturers were more learning goal orientated. This difference can cause significant difficulties in the implementation of new approaches to learning.

Downloads

Download data is not yet available.

References


Avis, J., Kendal, A. & Parsons, J. (2003) ‘Crossing the boundaries: expectations and experience of newcomers to higher and further education’, Research in Post-Compulsory Education, vol. 8, no. 2, pp. 189–196. doi: 10.1080/13596740300200148


Ball, S. (2003) ‘The teacher’s soul and the terrors of performativity’, Journal of Education Policy, vol. 18, no. 2, pp. 215–228. doi: 10.1080/0268093022000043065


Braun, V. & Clarke, V. (2006) ‘Using thematic analysis in psychology’, Qualitative Research in Psychology, vol. 3, no. 2, pp. 77–101. doi: 10.1191/1478088706qp063oa


Briggs, A. (2006) Middle Management in Further Education, Continuum, London.


Bush, T. & Coleman, M. (2000) Leadership and Strategic Management in Education, SAGE, Leicester.


Daley, M., Orr, K. & Petrie, J. (eds) (2015) Further Education and the Twelve Dancing Princesses, IOE, London.


Dennis, C. A. & Walker, L. (2016) Leadership and Ethics in Further Education (Interim Findings), Further Education Trust for Leadership, Hull.


Department for Education (1992) The Further and Higher Education Act, Crown, London.


Dorner, K. & Edelman, D. (2018) What ‘Digital’ Really Means, McKinsey & Company, [online] Available at: https://www.mckinsey.com/industries/technology-media-and-telecommunications/our-insights/what-digital-really-means#


Dweck, C. S. (2000) Self-theories: Their Role in Motivation, Personality and Development, Psychology Press, Philadelphia, PA.


Englund, C., Olofsson, A. & Price, L. (2017) ‘Teaching with technology in higher education: understanding conceptual change and development in practice’, Higher Education Research & Development, vol. 36, no. 1, pp. 73–87. doi: 10.1080/07294360.2016.1171300


Furedi, F. (2011) ‘Introduction to the marketisation of higher education and the student as consumer’, in Introduction to the Marketisation of Higher Education and the Student as Consumer, eds. M. Molesworth, S. Scullion & E. Nixon, Routledge, Abingdon, pp. 1–8.


Genet, D. (2013) ‘Teachers’ fear of technology – how does it impact the classroom?’, Proceedings of SITE 2013 – Society for Information Technology & Teacher Education International Conference, Association for the Advancement of Computing in Education (AACE), New Orleans, LA, pp. 1309–1314. ISBN 978-1-939797-02-5


Gleeson, D. & Shain, F. (1999) ‘Managing ambiguity: between markets and managerialism. A case study of middle managers in FE’, The Sociological Review, vol. 47, no. 3, pp. 461–90. doi: 10.1111/1467-954X.00181


HESA (2019) Higher Education Staff Statistics 2018/19, [online] Available at: https://www.hesa.ac.uk/news/23-01-2020/sb256-higher-education-staff-statistics


JISC. (2014) Developing Digital Literacy, The JISC Design Studio, [online] Available at: http://jiscdesignstudio.pbworks.com/w/page/46421608/Developing digital literacies


Kearney, J. & Zuber-Skerritt, O. (2012) ‘From learning organization to learning community sustainability through lifelong learning’, The Learning Organization, vol. 19, no. 5, pp. 400–413. doi: 10.1108/09696471211239703


Laurillard, D. (2002) Rethinking University Teaching: A Conversational Framework for the Effective, 2nd edn, Routledge Falmer, London.


Laurillard, D. (2012) Teaching as a Design Science. Building Pedagogical Pattern for Learning and Technology, Routledge, New York and London.


Leader, G. (2004) ‘Further education middle managers: their contribution to the strategic decision making process’, Educational Management and Administration, vol. 32, no. 1, pp. 67–79. doi: 10.1177/1741143204039300


Ligi, B. & Raja, B. (2017) ‘Mobile Learning in Higher Education’, International Journal of Research, vol. 5, no. 4, pp. 1–6.


Lumby, J. (1999) ‘Strategic planning in further education’, Educational Management and Administration, vol. 27, no. 1, pp. 71–83. doi: 10.1177/0263211X990271006


Mintzberg, H. (2013) Simply Managing: What Managers Do – and Can Do Better, Berrett-Koehler Publishers, San Francisco, CA.


Naciri, A., et al., (2020) ‘Mobile learning in higher education: unavoidable alternative during COVID-19’, Aquademia, vol. 4, no. 1, pp. 1–2. doi: 10.29333/aquademia/8227


Orr, K. (2012) ‘Coping, confidence and alienation: the early experience of trainee teachers in English FE’, Journal of Education for Teaching, vol. 38, no. 1, pp. 51–65. doi: 10.1080/02607476.2012.643656


Osborne, R., Dunne, E. & Farrand, P. (2013) ‘Integrating technologies into ‘‘authentic’’ assessment design: an affordances approach’, Research in Learning Technology, vol. 21, pp. 1–18. doi: 10.3402/rlt.v21i0.21986


Pegrum, M., Oakley, G. & Faulkner, R. (2013) ‘Schools going mobile: a study of the adoption of mobile handheld technologies in Western Australian independent schools’, Australasian Journal of Educational Technology, vol. 29, no. 1, pp. 66–81. doi: 10.14742/ajet.64


Perkin, H. (2007) ‘History of universities’, in International Handbook of Higher Education, eds. J. J. F. Forest & P. G. Altbach, Springer, Dordrecht, pp. 159–205. doi: 10.1007/978-1-4020-4012-2


Pontis, S., et al., (2015) ‘Keeping up-to-date: an academic researcher’s information journey’, Journal for the Information Science and Technology, vol. 68, no. 1, pp. 22–35. doi: 10.1002/asi.23623


Pimmer, C. M. (2016) ‘Mobile and ubiquitous learning in higher education settings. A systematic review of empirical studies’, Computers in Human Behaviour, vol. 63, pp. 490–501. doi: 10.1016/j.chb.2016.05.057


Prensky, M. (2012) ‘The emerging online life of the digital native’, in From Digital Natives to Digital Wisdom: Hopeful Essays for 21st Century Learning, eds. M. Prensky, Corwin Press, Thousand Oaks, CA, pp. 86–100.


Raghunath, R., Anker, C. & Nortcliffe, A. (2018) ‘Are academics ready for smart learning?’, British Journal of Educational Technology, vol. 49, no. 1, pp. 182–197. doi: 10.1111/bjet.12532


Shroff, R. H., Ting, F. S. & Lam, W. H. (2019) ‘Development and validation of an instrument to measure students’ perceptions of technology-enabled active learning’, Australasian Journal of Educational Technology, vol. 35, no. 4, pp. 109–127. doi: 10.14742/ajet.4472


Sparks, J., Katz, I. & Beille, P. (2016) ‘Assessing digital information literacy in higher education: a review of existing frameworks and assessments with recommendations for next-generation assessment’, ETS Research Report Series, vol. 2016, no. 2, pp. 1–33. doi: 10.1002/ets2.12118


Thompson, C. A. & Wolstencroft, P. (2013) ‘Promises and lies’, Journal of Further and Higher Education, vol. 38, no. 1, pp. 1–18. doi: 10.1080/0309877X.2013.858676


Thompson, C. A. & Wolstencroft, P. (2018) ‘Trust into Mistrust: the uncertain marriage between public and private sector practice for middle managers in education’, Research in Post Compulsory Education, vol. 23, no. 2, pp. 213–230. doi: 10.1080/13596748.2018.1444372


Walder, A. M. (2015) ‘Obstacles to innovation: the fear of jeopardising a professorial career’, British Journal of Education, vol. 3, no. 6, pp. 1–16. Available at: https://www.researchgate.net/profile/Anne_Walder/publication/301687800_OBSTACLES_TO_INNOVATION_THE_FEAR_OF_JEOPARDISING_A_PROFESSORIAL_CAREER/links/57221abe08ae262228a5ca90.pdf


Wanner, T. & Palmer, E. (2015) ‘Personalising learning: exploring student and teacher perceptions about flexible learning and assessment in a flipped university course’, Computers & Education, vol. 88, pp. 354–369. doi: 10.1016/j.compedu.2015.07.008


Wong, L. (2012) ‘A learner-centric view of mobile seamless learning’, British Journal of Educational Technology, vol. 43, no. 1, pp. 19–23. doi: 10.1111/j.1467-8535.2011.01245.x


Yeung, A. S., et al., (2014) ‘Pre-service teachers’ motivation in using digital technology’, Australian Journal of Teacher Education, vol. 39, no. 3, pp. 135–153. doi: 10.14221/ajte.2014v39n3.1


Yuan, J. & Kim, C. (2014) ‘Guidelines for facilitating the development of learning communities in online courses’, Journal of Computer Assisted Learning, vol. 30, no. 3, pp. 220–232. doi: 10.1111/jcal.12042
Published
2021-01-15
How to Cite
Zhou X., & Milecka-Forrest M. (2021). Two groups separated by a shared goal: how academic managers and lecturers have embraced the introduction of digital technologies in UK Higher Education. Research in Learning Technology, 29. https://doi.org/10.25304/rlt.v29.2446
Section
Original Research Articles