When E-Mail Is Outsourced

Andy Guess, Inside Higher Ed, Nov 27, 2007
Commentary by Stephen Downes

I think we should think of hosted email as the thin edge of the wedge. It allows Google and Microsoft to get their foot in the door, ready to offer other hosted services (known today as 'web 2.0') that will, as this article notes, change the way students learn in the classroom.
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